Last updated: August 20, 2026
DRAFT — pending legal review (August 20, 2026). This document has been prepared in good faith and is under review by outside counsel. The business positions below have been settled internally, but the drafting has not yet been cleared by a lawyer.
If you are evaluating DealHatch under a negotiated agreement, a Master Services Agreement and a Data Processing Addendum are available on request from legal@dealhatch.ai. Those documents, once signed, supersede these Terms.
These Terms of Service ("Terms") are a binding agreement between Beneficent, Inc., a Delaware corporation with its principal place of business in Palatine, Illinois ("Beneficent," "we," "us," or "our"), and the entity or person that accepts them ("Customer" or "you"). They govern access to and use of the DealHatch platform and related services (the "Service").
By creating an account, clicking to accept, or otherwise accessing or using the Service, you agree to these Terms. If you are accepting on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "Customer" refers to that entity. If you do not agree, you may not access or use the Service.
If Beneficent and Customer have signed a separate written agreement covering the Service — such as a Master Services Agreement, or an order form referencing one — that agreement controls to the extent it conflicts with these Terms.
DealHatch is an AI revenue-intelligence platform. Subject to these Terms and to payment of applicable fees, Beneficent grants Customer a non-exclusive, non-transferable, non-sublicensable right during the Subscription Term to access and use the Service for Customer's internal business purposes. The Service currently includes:
Beneficent may modify, add, or remove features over time. Beneficent will not make a change that materially reduces the core functionality of a paid plan during a Subscription Term without notifying Customer as described in Section 21.
The Service is offered to businesses and to individuals acting in a business capacity. It is not directed to consumers and is not intended for anyone under 18. By using the Service you represent that you are at least 18 years old and legally able to enter into these Terms.
Customer is responsible for:
Accounts are for named individuals. Credentials may not be shared among multiple people, although Customer may reassign a seat when personnel change.
Customer will use the Service only for lawful business purposes. Customer will not, and will not permit anyone to:
Customer is solely responsible for obtaining any notices, consents, or authorizations required for it to submit Customer Data to the Service — including from its own personnel and from third parties whose communications, recordings, or personal information appear in that data.
Customer owns Customer Data. As between the parties, Customer retains all right, title, and interest in and to Customer Data, including all intellectual property rights in it. Beneficent acquires no rights in Customer Data other than the limited license below.
Customer grants Beneficent a non-exclusive, worldwide license to host, store, transmit, display, process, and otherwise use Customer Data solely to: (a) provide, maintain, secure, and support the Service for Customer; (b) generate Output for Customer; (c) prevent or address technical or security problems; and (d) comply with law. This license ends when Customer Data is deleted under Section 11.
Output. As between the parties, Customer owns the Output generated for it, subject to Beneficent's rights in the Service itself. Output is generated by statistical models; it may not be unique, and comparable Output may be generated for other customers. Beneficent makes no representation that Output is original or non-infringing.
Aggregate statistics. Beneficent may compile de-identified, aggregated statistics about use of the Service — for example, feature adoption counts and performance metrics — to operate and improve the Service. Such statistics will never identify Customer, its Authorized Users, its counterparties, or the contents of Customer Data, and will not be disclosed in any form from which Customer or an individual could be re-identified.
The Service uses third-party large language models to generate Output. The following terms apply to every AI feature.
The Service can connect to third-party systems such as CRM platforms and mailboxes. These connections are optional and are established only when an Authorized User explicitly authorizes them.
Connecting a mailbox grants the Service read access at the scope the mail provider offers. Neither Google nor Microsoft offers a deal-scoped mail permission, so the grant is mailbox-wide even though the Service filters what it retains. Mail that is not approved into a deal is deleted automatically within 30 days. Mail that an Authorized User approves into a deal becomes part of that deal record and is retained under Section 11.
Beneficent is not responsible for third-party systems, for their availability, or for their handling of data once it leaves the Service at Customer's direction. Customer's use of a third-party system is governed by Customer's agreement with that provider.
Customer must raise any good-faith invoice dispute in writing within 30 days of the invoice date; undisputed portions remain payable.
These Terms begin when Customer first accepts them and continue until all Subscription Terms have expired or been terminated.
If Customer terminates for Beneficent's uncured material breach, Beneficent will refund prepaid, unused fees for the remainder of the Subscription Term.
Sections 6 (as to ownership), 9 (as to accrued fees), 11, 13, 14, 15, 17, 18, 19, 20, 22, 24, and 25 survive termination.
For 30 days after termination or expiration (the "Export Window"), Beneficent will make Customer Data available for export through the in-product export tooling, or by another reasonable means if that tooling is unavailable. Beneficent may require undisputed outstanding fees to be paid before providing an export by manual means. A negotiated agreement or order form may provide a longer Export Window.
After the Export Window closes, Beneficent will delete Customer Data from its production systems within a further 30 days, except where retention is required by law or where data has already been de-identified and aggregated under Section 6. Residual copies in encrypted backups are removed on the ordinary backup rotation and remain subject to Section 13 until they are.
Retention during the Subscription Term. Retention periods are the maximum Beneficent keeps a category of data absent a deletion request; Customer may always delete sooner. These periods are enforced by automated deletion today:
The following periods are Beneficent's committed retention schedule and take effect on January 1, 2027. Until that date the automated purge for these categories runs in reporting mode only, and data in them may be retained for longer than the stated period.
User accounts are not deleted on a timer. They are deleted on request through the in-product privacy tools, or when Customer's data is deleted after termination under this Section.
Customer may delete its own data at any time from within the Service, and may submit access, export, and deletion requests through the in-product privacy tools.
Suspension is separate from termination. Beneficent may suspend Customer's access, in whole or in part, if:
Except where immediate suspension is necessary to prevent ongoing harm or to comply with law, Beneficent will give at least 5 days' prior notice and a reasonable opportunity to resolve the issue. Where immediate suspension is necessary, Beneficent will notify Customer promptly afterwards and explain the reason.
Beneficent will restore access promptly once the cause is resolved. Suspension does not extend the Subscription Term or relieve Customer of fees for the suspended period unless the suspension was wrongful. During a suspension, Customer Data is retained and is not deleted.
"Confidential Information" means non-public information disclosed by one party to the other that is designated as confidential or that a reasonable person would understand to be confidential. Customer Data is Customer's Confidential Information. The Service, the Documentation, and non-public pricing are Beneficent's Confidential Information.
Each party will protect the other's Confidential Information with at least reasonable care, use it only to perform under these Terms, and disclose it only to personnel and contractors who need it and are bound by confidentiality obligations at least as protective.
These obligations do not apply to information that is or becomes public without breach, was rightfully known before disclosure, is rightfully received from a third party without restriction, or is independently developed. A party may disclose Confidential Information if legally compelled, provided it gives prompt notice where lawful and cooperates in seeking protective treatment.
Our Privacy Policy describes how we handle personal information and is incorporated into these Terms.
Where Customer Data includes personal information subject to the California Consumer Privacy Act as amended by the CPRA, or to comparable U.S. state privacy law, Beneficent acts as Customer's service provider and not as a third party. Beneficent does not sell or share personal information, does not retain, use, or disclose it outside the direct business relationship with Customer, and does not combine it with personal information obtained from other sources except as permitted by law. Those commitments are set out in full in our Data Processing Addendum, which is incorporated into these Terms by reference and is available from legal@dealhatch.ai.
Beneficent will notify Customer without undue delay after confirming a security breach leading to unauthorized access to Customer Data, and will provide the information Customer reasonably needs to meet its own notification obligations.
The Service is offered only to customers established in the United States, for use by Authorized Users located in the United States. Beneficent stores and processes Customer Data in the United States. No European Union, United Kingdom, or other non-U.S. hosting region is offered, and Beneficent makes no representation that the Service meets the requirements of the EU or UK General Data Protection Regulation or any other non-U.S. data protection regime.
Customer will not use the Service to process personal data of individuals located in the European Economic Area, the United Kingdom, or Switzerland, and will not submit Customer Data whose transfer to the United States is restricted by law. Customer is responsible for any claim arising from breach of this Section, and Section 19 applies to it.
The subprocessors that process Customer Data are listed at dealhatch.ai/subprocessors. Where a Customer-selected integration is itself hosted outside the United States, Customer directs that processing and it falls outside this restriction. Customer may not use the Service in, or export it to, a country subject to U.S. embargo, and represents that it is not on any U.S. government restricted-party list.
Beneficent does not currently offer a service level agreement. The Service is provided without any committed uptime percentage, response-time commitment, or service credit. Any availability figure appearing elsewhere is descriptive, not contractual.
Beneficent provides support by email at support@dealhatch.ai during U.S. business hours on a commercially reasonable-efforts basis. Beneficent may perform maintenance that makes the Service temporarily unavailable, and will use reasonable efforts to give advance notice of planned maintenance.
Beneficent warrants that it will provide the Service in a professional and workmanlike manner. Customer's exclusive remedy for breach of that warranty is re-performance or, if Beneficent cannot re-perform within a reasonable time, termination and a refund of prepaid, unused fees.
EXCEPT AS EXPRESSLY STATED ABOVE, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, THE OUTPUT, AND ALL RELATED MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND. BENEFICENT DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
BENEFICENT DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, ORIGINAL, NON-INFRINGING, OR SUITABLE FOR ANY PURPOSE. CUSTOMER ASSUMES ALL RESPONSIBILITY FOR DECISIONS MADE AND ACTIONS TAKEN IN RELIANCE ON OUTPUT.
Exclusion of indirect damages. To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, business, goodwill, anticipated savings, or data, however caused and under any theory of liability, even if advised of the possibility of such damages.
General cap. Except as stated in the Super-cap and Excluded Claims paragraphs below, each party's total aggregate liability arising out of or relating to these Terms or the Service — whether in contract, tort (including negligence), strict liability, or otherwise — will not exceed the total fees paid or payable by Customer to Beneficent under these Terms in the twelve (12) months immediately preceding the event giving rise to the claim. If no fees have been paid, aggregate liability will not exceed one hundred U.S. dollars ($100).
Super-cap for heightened claims. For (a) a security incident caused by a party's breach of its security obligations, (b) breach of Section 13 (Confidentiality), and (c) a party's indemnification obligations for third-party intellectual property infringement under Section 19, the general cap does not apply and each party's total aggregate liability instead will not exceed three (3) times the total fees paid or payable by Customer to Beneficent under these Terms in the twelve (12) months immediately preceding the event giving rise to the claim. This super-cap is a single shared limit covering all such claims together, not a separate limit for each, and it is inclusive of — not additional to — amounts payable under the general cap.
Excluded Claims. Neither the general cap nor the super-cap applies to: (a) Customer's obligation to pay fees due; (b) a party's gross negligence, willful misconduct, or fraud; or (c) Customer's breach of Section 5 (Acceptable Use) or Section 15 (United States Only), and Customer's indemnification obligations under Section 19 arising from them. The exclusion of indirect damages applies to every claim, including claims subject to the super-cap and Excluded Claims.
These limitations apply even if a limited remedy fails of its essential purpose, and reflect an agreed allocation of risk that is a fundamental basis of the bargain between the parties. Some jurisdictions do not allow certain limitations, in which case they apply to the fullest extent permitted.
By Beneficent. Beneficent will defend Customer against any third-party claim alleging that the Service, as provided by Beneficent and used in accordance with these Terms, infringes that third party's U.S. patent, copyright, or trademark or misappropriates its trade secret, and will indemnify Customer for damages finally awarded, or amounts paid in a settlement Beneficent approves. This obligation does not apply to a claim arising from Customer Data, from Output, from use in combination with anything not supplied by Beneficent, from modifications not made by Beneficent, or from use after Beneficent has told Customer to stop.
If the Service becomes, or Beneficent believes it may become, the subject of such a claim, Beneficent may at its option procure the right to continue use, modify or replace the Service so that it is non-infringing, or terminate the affected subscription and refund prepaid, unused fees. This paragraph and the paragraph above state Beneficent's entire liability for intellectual property infringement.
By Customer. Customer will defend Beneficent against any third-party claim arising from Customer Data or from Customer's use of the Service in breach of these Terms — including a claim that Customer Data infringes or misappropriates a third party's rights, that Customer lacked the notices, consents, or authority required to submit it, that Customer violated a recording or wiretapping law, or that Customer breached Section 5 or Section 15 — and will indemnify Beneficent for damages finally awarded, or amounts paid in a settlement Customer approves.
Procedure. The indemnified party must give prompt written notice of the claim, give the indemnifying party sole control of the defense and settlement (except that no settlement imposing liability or admitting fault on the indemnified party may be made without its consent), and provide reasonable cooperation at the indemnifying party's expense. Delay in giving notice reduces the indemnification obligation only to the extent of resulting prejudice.
The Service, the Documentation, and all software, models, prompts, interfaces, designs, and know-how underlying them, together with all improvements to them, are and remain the exclusive property of Beneficent and its licensors, protected by U.S. and international intellectual property law. No rights are granted except those expressly stated in these Terms.
If Customer provides suggestions, feature requests, or other feedback, Beneficent may use and implement it without restriction or obligation. Feedback must not include Customer Data or Customer's Confidential Information.
Customer identification. Beneficent may identify Customer as a customer, and use Customer's name and logo for that purpose, on its website and in its customer lists. Beneficent will follow Customer's published trademark usage guidelines where Customer provides them, and will stop and remove the use within a reasonable time after Customer's written request to legal@dealhatch.ai. Any other publicity — including press releases, case studies, and quotations — requires the other party's prior written consent. Customer may not use Beneficent's name, logo, or trademarks without Beneficent's prior written consent.
Beneficent may update these Terms. For a change that materially and adversely affects Customer, Beneficent will give at least 30 days' notice before it takes effect, by email to the account administrator or by prominent in-product notice, and will update the "Last updated" date above.
Continued use of the Service after the effective date constitutes acceptance. If Customer does not accept a material change, Customer may terminate before the effective date and receive a refund of prepaid, unused fees for the remainder of the Subscription Term. A change required by law, or made to address a security risk, may take effect immediately with notice as soon as practicable.
Neither party may assign these Terms without the other's prior written consent, except that either party may assign them in their entirety, on notice and without consent, to a successor in connection with a merger, reorganization, or sale of all or substantially all of its assets or equity. Any other purported assignment is void. These Terms bind and benefit the parties and their permitted successors and assigns.
Neither party is liable for delay or failure to perform (other than a payment obligation) caused by events beyond its reasonable control, including acts of God, natural disaster, epidemic, war, terrorism, civil unrest, labor action, governmental action, internet or utility failure, denial-of-service attack, or failure of a third-party provider — provided the affected party notifies the other promptly and uses reasonable efforts to resume performance. If such an event continues for more than 30 consecutive days, either party may terminate the affected subscription on notice.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
The parties submit to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware, and waive any objection to venue or forum non conveniens in those courts. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or Confidential Information.
No arbitration. Disputes are resolved in the courts identified above. Neither party is required to arbitrate.
JURY-TRIAL WAIVER. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.
CLASS-ACTION WAIVER. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE COURT MAY NOT CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING.
If the class-action waiver is held unenforceable as to a particular claim, that claim is severed and proceeds in court, and the remainder of this Section continues to apply.
Questions about these Terms of Service can be directed to:
Beneficent, Inc.
Legal: legal@dealhatch.ai
Security: security@dealhatch.ai
Support: support@dealhatch.ai
Address: 239 E Forest Knoll Drive, Palatine, IL 60074, United States